Personality & Tone
Friendly
Warm, casual, uses emojis. Great for fashion & lifestyle.
Professional
Polished and concise. Good for premium brands.
Playful
Fun and energetic with lots of personality.
Minimal
Short, direct answers. No fluff.
Knowledge Base / FAQ
Add FAQ
Do you deliver outside Dhaka?
Yes! We deliver nationwide within 2–4 days. Delivery is ৳80 inside Dhaka, ৳130 outside.
What payment methods do you accept?
Currently cash on delivery (COD) only. Pay when your order arrives.
Can I return or exchange?
Exchanges within 3 days of delivery for unused items with tags attached.
How do I track my order?
We'll message you the courier tracking link once your order ships.
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Welcome Message
AI Performance
Last 7 days
83%
AI deflection
1.8s
Avg response
29 / 35
Resolved by AI
Automations
AI Replies
Let the AI answer Messenger conversations automatically.
Order Taking
AI can guide customers through placing an order.
Inventory Awareness
AI checks live stock before offering products.
Auto Handover
Escalate to a human when a customer is unhappy.
Comment → DM
Nudge post commenters into Messenger automatically.
Fallback